We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer express checkout options through PayPal, Apple Pay, and Google Pay for your convenience. All payments are processed securely through Shopify's certified payment gateway.
Absolutely. Our entire website, including the checkout process, is secured with an SSL certificate to encrypt your data. We use Shopify Payments, which is powered by Stripe, a global leader in secure online payments. Your security and privacy are our top priority.
Yes. As a VAT-registered business, we provide a full VAT invoice for every order. A PDF copy of your invoice will be automatically emailed to you as soon as your order is dispatched. You will also be able to download it from your customer account area at any time.
We offer FREE standard UK delivery on all orders over £50. For orders under £50, there is a flat-rate delivery charge which will be calculated at checkout.
We dispatch orders from our base in Hayes, London. Standard delivery typically takes 2-4 working days. You will receive a confirmation email with tracking information as soon as your order is on its way.
Currently, we only ship to addresses within the United Kingdom.
Once your order has been dispatched, you will receive a shipping confirmation email which will contain a tracking number and a link to the courier's website (usually Royal Mail or Evri). You can use this to follow your parcel's journey.
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 30-day returns policy for any unused items in their original packaging. Please see our full Refund Policy page for details.
To start a return, please email us at sales@safetywear.co.uk with your order number and the reason for the return. We will provide you with all the necessary instructions.
Yes. This is our number one priority. All of our PPE and safety workwear is sourced from reputable brands and is certified to meet the relevant UK and EN safety standards. The specific standards for each product (e.g., EN ISO 20471 for hi-vis) are listed on the product page.
Sizing can vary between brands. We include a detailed sizing chart on every product page with measurements for chest, waist, and inseam. We strongly recommend checking this chart before ordering to ensure the best fit.
Yes, we do! We offer a professional customisation service for many of our products, including hi-vis vests, polo shirts, and jackets, with no minimum order. Please visit our "Custom Workwear" page for more information on how to add your company logo or text to your gear.
Sizing can vary between brands. We include a detailed sizing chart on every product page with measurements for chest, waist, and inseam. We strongly recommend checking this chart before ordering to ensure the best fit.